AT&T Web Toolbar Setup Instructions


Access the AT&T Web Toolbar via the Internet using the following steps. We recommend that you print these instructions, as you will be visiting other web sites and rebooting during the setup process. To print, select Print from the File menu.

  1. CLEC users who do not have a Toolbar ID should contact their company’s Block ID Administrator to obtain a Toolbar ID. Questions about Toolbar Ids from CLEC Block ID Administrators should be directed to your Account Manager or the AT&T IS Call Center at 1-877-681-2271 during business hours of 7:00 a.m. - 7:00 p.m. Central Time, Monday through Friday. You will not be able to access the Toolbar without an ID and password provided by AT&T.

  2. Non-CLEC external users should contact the AT&T Toolbar/DSL Help Desk at 1-800-262-6672 to obtain information regarding the set up of your Toolbar User ID. The operating hours of the AT&T Toolbar/DSL Help Desk are 6:00 a.m. - 7:30 p.m. Central Time, Monday through Friday, and 7:00 a.m. – 7:00 p.m. Central Time on Saturday, You will not be able to access the Toolbar without an ID and password provided by AT&T.

  3. Internal AT&T users should contact the Corporate Help Desk at 1-877-448-6767 to obtain information regarding the set up of your Toolbar User ID. The operating hours of the AT&T Toolbar/DSL Help Desk are 6:00 a.m. - 7:30 p.m. Central Time, Monday through Friday, and 7:00 a.m. – 7:00 p.m. Central Time on Saturday, You will not be able to access the Toolbar without an ID and password provided by AT&T.

  4. If Java(TM) Plug-in 8.0 Update 281 is already installed on your machine, skip to Step 8. You may have multiple versions of Java(TM) Plug-in's installed on your machine. To check if Java(TM) Plug-in 8.0 Update 281 exists on your machine,

           Open the Control Panel by clicking on "Start->Control Panel->Programs and Features" in the Start Menu.

           Look for "Java 8 Update 281" in the "Currently installed programs" list. If you find it this means Java(TM) Plug-in 8.0 Update 281 is installed on your machine, skip to Step 6.

  5. CLEC / Non-CLEC external users -
    Click the following link: J2SE Runtime Envrionment 8.0 Update 281  (This will direct your web browser to Oracle's Java website.)

          Click the "jre-8u281-windows-i586.exe" link

          Check the "I reviewed and accept the Oracle Technology Network License Agreement for Oracle Java SE"

          If you don't have an Oracle account, click on the "Sign Up" link.

          Fill in all required fields and click on "Create", You will get an Account Notification. Click on "Continue".

          Sign in again with the Oracle id and password you just created. (This will launch the file Download.)

          In the File Download window, choose "Run". (This will launch the Installation Wizard.)

          If you get a security warning click "Run" to continue.

          Click "Install" to complete this step.

          Close the Java Browser Window that was opened in this step and return to the "AT&T Web Toolbar JRE 8.0 Update 281" page and continue.

    Internal AT&T users -
    Visit the SoftwareStore to install the JRE (installing the JRE from an external website is a violation of company policy).

           On the SoftwareStore use the Search option to search for "java".

          Select "Java Runtime Environment 1.8.0_xx Enterprise Standard".
          

  6. Reboot your computer.

  7. Return to the Toolbar Web site.
    You are now ready to log on during this and all subsequent Toolbar visits. You will not need to view this Instructions page again.

  8. On the Toolbar home page, click "Click here to Log On to Web Toolbar" and log on using the ID and password provided to you by the Toolbar Help Desk.